Privacy Policy

Last Updated: February 14, 2026

1. Information We Collect

We collect information you provide when using our services:

  • Personal Data: Name, phone number, email address, service history
  • Payment Data: Card details (processed via Stripe), transaction history, tip amounts
  • Technical Data: IP address, browser type, device information
  • Location Data: Which barbershop location you visit

Children Under 16: Our services are not intended for children under 16. We do not knowingly collect data from children under 16.

2. How We Use Your Information

  • Appointment scheduling and queue management
  • SMS notifications (appointment reminders, queue position updates, promotional offers)
  • Payment processing for services rendered
  • Service quality improvement and analytics
  • Responding to customer inquiries

3. Legal Basis for Processing

Under GDPR, we process your data based on:

  • Contract Performance: Providing appointment and service fulfillment
  • Legitimate Interest: Service quality, fraud prevention, business analytics
  • Consent: Marketing SMS, email newsletters (you can withdraw consent anytime)

4. Your Rights

You have the right to:

  • Access your personal data
  • Rectify inaccurate data
  • Request deletion of your data
  • Withdraw consent at any time
  • Opt-out of marketing (reply STOP to any SMS)

To exercise these rights, contact us at info@mtbarbershop.com with "GDPR Request" in the subject line.

5. Data Retention

  • Active customer data: Retained while account is active
  • Transaction records: 7 years (tax compliance)
  • Marketing lists: Until you opt-out
  • Service history: Indefinitely for quality tracking (anonymized after 2 years)

6. Third-Party Services

We share your data with trusted service providers:

  • Stripe: Payment processing (PCI-compliant)
  • Twilio: SMS delivery for notifications and marketing
  • Supabase: Secure database hosting (AWS infrastructure)
  • Sentry: Error monitoring (anonymized technical data only)

These providers are contractually obligated to protect your data and only use it for the specified purposes.

7. Cookies and Tracking

  • Session cookies: Authentication (required)
  • Analytics cookies: Usage tracking (optional with consent)

You can disable cookies in your browser settings, but some site features may not work.

8. Contact Information

Data Controller: MT Barbershop LLC
Email: info@mtbarbershop.com
Phone: (302) 998-0900
Address: 3616 Kirkwood Hwy, Wilmington, DE 19808